Help centre
Frequently Asked Questions
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Booking & Payment
Yes. All payments go into a TravelQuoteHub escrow account. Funds are released to the vendor only after your trip is completed.
Raise a dispute from your booking page. Our team reviews and issues refunds from held funds within 5 business days.
How Bidding Works
You post your trip requirement. Verified travel agents place competing bids. You compare all bids on one screen and accept the best one.
Yes! After a bid is accepted, you can negotiate via the in-app chat before completing payment.
Account & KYC
KYC ensures all vendors are legitimate businesses. It protects travellers and builds trust on the platform.